| Can anyone else see my account
information?
Your online Venture
Bank account information is available only through access
methods which have been rigorously tested for their secure
access. Your information is not public. You can access it only
by using your assigned Online Banking ID and Online Banking
Password.
Protecting Information Online
Venture Bank uses
Secure Sockets Layer (SSL) technology to protect your account
information when you access it online. SSL encompasses two
different security methods, which when used together offers a
safe transfer of data over the Internet. When you sign into your
online banking account, this technology encrypts - or scrambles
- your information so it’s virtually impossible for anyone other
than Venture Bank to read it. This same technology is used when
you send your personal information to Venture Bank using our
online forms.
Venture Bank uses additional methods as well, such as
firewalls, proxy severs, routers and filters, which work behind
the scenes and protect the file server from malicious attacks
from outside hackers.
Encryption and How SSL Works
Browsers, such as Netscape or Internet Explorer, provide
different levels of encryption: "Standard" (40 or 56-bit) and
"High" (128-bit). Encryption scrambles secure information that
is passed over the Internet and provides an additional component
of security which is highly important for any transactions you
initiate over the Internet.
Encryption is a component of the "combination lock" that
holds your account information, and only one combination will
work to access your account. For your security Venture Bank uses
the highest level encryption: 128-bit encryption.
The type of encryption that SSL uses is called public key
encryption. Public key is the encryption code that Venture
Bank’s online banking system sends to your browser. It is an
encryption key that is readily obtained and like the term
implies, is has public domain information.
Your browser uses the public key to encrypt for you a private
key. The private encryption key is unique to you and will most
likely never be used again. Once Venture Bank’s online banking
system and your browser have a copy of the private key, data is
transmitted in a secure fashion.
Frequently Asked questions
Q: Can I use a beta browser to access Venture Bank?
A: Venture Bank does not support beta browsers. We
test only the most recent non-beta versions to ensure they meet
our high security and functionality standards.
Q: What happens if I choose not to upgrade my browser?
A: You may experience difficulties on all secure
sites on the Internet. Venture Bank will not support browsers
with expiring certificates and may choose to block access to
secure pages until you upgrade.
Q: How long will it take to upgrade and install a browser?
A: Depending on your system configuration and
connection speed, upgrading and installing a browser can take up
to two hours. For more specific information on upgrading and
installing your preferred Internet browser, please visit
www.mozilla.com
or www.microsoft.com.
Q: Where can I go for more information on browser
certificates and Certificate Authority expirations?
A: Please visit
www.verisign.com
for more detailed information on expiring browser certificates.
Q: Where can I go for more information on downloading and
installing the most recent browser version?
A: For information on upgrading and installing your
preferred Internet browser, please visit the
www.mozilla.com
or www.microsoft.com.
How we handle e-mail
We preserve the content of your e-mail, your e-mail address,
and our response so that we can more efficiently handle any
follow-up questions you may have. We also do this to meet legal
and regulatory requirements. If we think that a particular
Venture Bank account or service might apply to your situation,
we may occasionally contact you at your e-mail address to inform
you of potential benefits and availability. Regular
non-encrypted Internet e-mail is not secure. In instances where
Venture Bank Internet e-mail addresses are provided to you, it
is for information inquiries of a non-sensitive and
non-confidential nature only.
About "Cookies"
As part of our website security, Venture Bank uses "Cookies"
to monitor visits to our website. A "Cookie" is a small text
file that is placed on your computer's hard drive by our web
page server. "Cookies" are commonly used on web sites and do not
harm your system. You can determine how and when a cookie will
be accepted by configuring your browser preferences or options.
"Cookies" sent by Venture Bank can only be read by Venture
Bank and can be used to verify the authenticity of online
banking requests. "Cookies" do not collect personally
identifiable information and cannot obtain any data from your
hard drive. They are used to collect non-identifying information
such as your computer's Internet Protocal (IP) address and when
the website was accessed. Venture Bank does not combine
information collected through "Cookies" with other personal
information to determine who you are or your e-mail address.
Venture Bank's Internet Banking also has a time out feature.
This feature automatically logs you out of your session after 15
minutes of inactivity (by use of a "cookie"). However, for
privacy reasons, it is always safer to actually log off the
system when you finish conducting your online banking business,
instead of relying on this back-up security feature.
Count on our commitment to your privacy
You can count on us to keep you informed about how we protect
your privacy and limit the sharing of information you provide to
us - whether it's at a banking center, over the phone, or
through the Internet. For more information on privacy,
please read our Venture
Bank Privacy Statement.
Note to users accessing a private computer:
Unauthorized access or use is not permitted and constitutes a
crime punishable by law (18 USC,1030).
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