To access your account information using the Telephone Banking Telephone Menu system, you will need your account number and Personal Identification Number (PIN).

The first time you access your accounts please use the last four digits of the primary account holder's Social Security Number (SSN) or business Tax Identification Number (TIN). You will then be prompted to change it to any other four digit number.

Once you have selected your new PIN, you will find that Telephone Banking is easy to follow through a series of menu options.

Telephone Banking Telephone Menu

Main Menu Options
1 Account Information and Funds Transfer
2 Merchant Check Verification
3 Instructions For Using This System
4 Banking Business Hours and Locations
9 Repeat This Menu
0 Speak to a Customer Service Representative

Hold for assistance if not calling from a touch-tone phone.

Account Information and Funds Transfer Menu Options
1 Checking and Money Market Account Information
2 Savings Account Information
3 Loan Account Information
4 Certificate of Deposit and IRA Information
5 Transfer Funds
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

Checking, Savings, & Money Market Information Menu Options
1 Current Balance Information
2 Last Six Withdrawals
3 Deposit Information
4 ATM and Other Automatic Transactions
5 Specific Transaction Inquiry
6 Interest Information
7 Change Your PIN
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

Loan Account Information Menu Options
1 Current Balance Information
2 Payoff Information
3 Past Due Amount
4 Next Payment Date
5 Payment Amount
6 Interest Information
7 Change Your PIN Number
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

Certificates of Deposit & IRA Account Information Menu Options
1 Current Balance Information
2 Maturity Date
3 Last Interest Paid
4 Next Interest Payment Date
5 Accrued Interest
6 Interest Information
7 Change Your PIN Number
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

Funds Transfer From Account Menu Options
1 Transfer from Checking
2 Transfer from Savings
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

If you have any questions, please call (888) 373-2265 or click here to contact us. We look forward to hearing from you.